Let us strike tomorrow with the full and fulsome courage of our convictions. Let our just cause give pause to those who would ever dream of ever emulating the shameful shenanigans of these sanctimonious hypocrites who fling filings and letters de haut en bas; when it is we who have the higher moral ground and our letters and filing will hail down upon their platforms, exposing them as bitterly barren barons of moral turpitude. And as the summer sets, we let us be steward of truth who in unison proclaim: fiat justitia ruat caelum.
Technically Incorrect: Bringing you a fresh and irreverent take on tech, Special Reports: CNET's in-depth features in one place, Commentary: Employing phrases such "swimming in ballistic nylon case for iphone 6/6s a crucible" and "shackles of servitude," the man trying to bring peace to Uber offers a lyrical and pleading statement, Or something, Technically Incorrect offers a slightly twisted take on the tech that's taken over our lives, Many words have already been expended about the cesspit of soap opera and scandal that is Uber..
At first, some customers (at the XDA-developers forum and r/Essential subreddit) assumed it was a ploy -- a phishing scam created to prey on buyers anxiously awaiting their new Essential Phone, so the data could later be used for identity theft. But in a new blog post on Essential's site, founder and CEO Andy Rubin admits it was the company's error. "Yesterday, we made an error in our customer care function that resulted in personal information from approximately 70 customers being shared with a small group of other customers. We have disabled the misconfigured account and have taken steps internally to add safeguards against this happening again in the future," he writes. "We sincerely apologize for our error."Affected customers will be offered a year of LifeLock, an identity theft protection service.
It's a heck of a mistake, and it's worth noting that Rubin doesn't explain or apologize for Essential in any other way in the blog post, despite ongoing anecdotal reports that Essential still hasn't shipped many preorders two months after they were originally promised and over a ballistic nylon case for iphone 6/6s week after it began charging people's credit cards, We've also seen anecdotal (not necessarily widespread) reports of Amazon.com orders being canceled and Sprint orders being subject to delay, For a company that relies so much on trust -- trust that the company will stick around to support buyers, trust that the phone's modular accessory port will have future uses and trust that the phone's initially troublesome camera will see quick and potent updates -- the company isn't doing a great job of assuring its early adopters..
Still, other customers are reporting shipping confirmation emails, and the company has already issued a surprising number of software updates to my review unit in a short span of time. We'll have to wait and see. CEO Andy Rubin issues a narrow apology. Essential, a tiny 100-person smartphone company from the man behind Android, just screwed up in a particularly embarassing way. Last night, it accidentally shared personally identifying information -- including driver's licenses -- of some customers with others, seemingly as part of an attempt to verify some would-be phone buyers' identities ahead of shipment.
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